Refunds and Returns Policy
Last updated: 31 August 2023
1. Introduction
Welcome to Inner Alchemy. This Refunds and Returns Policy outlines the terms and conditions governing refunds and returns for digital products purchased through our website. Please read this policy carefully before making a purchase. By purchasing a digital product from us, you agree to the terms outlined below.
2. Scope
This policy applies to all digital products sold on our website https://inneralchemy.co.za/.
3. Digital Products
Digital products include but are not limited to e-books, online courses, audio files, downloadable guides, and other digital content available for purchase on our website.
4. Refunds
Due to the nature of digital products, all sales are final, and we generally do not offer refunds once a digital product has been purchased and accessed. However, we understand that exceptional circumstances may arise. If you believe you have a valid reason for requesting a refund, please contact us at ilze@inneralchemy.co.za within 3 days of your purchase. Our team will review your request and consider providing a refund on a case-by-case basis.
5. Returns
Since digital products cannot be physically returned, return of a digital product is not applicable. We recommend carefully reviewing the product description and any available samples before making a purchase.
6. Technical Issues
If you experience technical difficulties accessing or downloading a purchased digital product, please contact our support team at ilze@inneralchemy.co.za. We are committed to assisting you in resolving any technical issues promptly.
7. Contact Us
If you have any questions or concerns about this Refunds and Returns Policy, please feel free to contact us at:
Inner Alchemy
Website: https://inneralchemy.co.za
Email: ilze@inneralchemy.co.za
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